We offer telehealth consultations for all patients who cannot visit our facility for any reason. We give our patients the same service level even if they’re at home and our doctors are in the clinic or somewhere else. We provide e-prescriptions after the consultation to allow our patients to buy medicine or undergo medical procedures when they need to.
Yes – scripts can be picked up or send to one of our nominated chemists
Yes – requests can be emailed to you
Yes. If a video consultation is suggested and you do not have the necessary technology, you may request to have the service by telephone. Your health professional may also prefer a face to face consultation.
The same privacy requirements that apply to face to face consultations will apply to video consultation/telephone consultations. Patients should discuss any concerns with their treating health professional.
No, it is the same service; once you have reconnected, you should continue the consultation as normal.